‘‘Is customer service just good common sense? Well, it certainly makes good sense. But good customer service is far from common.”

customer service training coach Habeeb Urrahman

Good, old-fashioned courtesy can play a crucial role in driving outstanding business success. I am here to help you tap into this timeless quality to create unforgettable service experiences that inspire your customers, energise your team, and transform your organisation.

As a dedicated one-on-one coach, expert staff trainer and motivational speaker, I am passionate about helping organisations build happy, lasting relationships with their customers and team members. With my extensive experience and expertise, I can help you unlock your full potential and take your business to the next level.

Contact me today to learn more about my services and how I can help you develop a winning service culture.

I am also available for overseas engagements.

Hello! I am Habeeb.

My Services

  • customer service training

    Training

    At its core, customer service is a philosophy that should be embraced by every department within your organisation, not just relegated to a single individual or team. But delivering exceptional customer service isn't always intuitive, which is where I can help.

  • customer service training coach and apartment market guidance

    One-on-One with Habeeb

    My one-on-one customer service coaching approach is highly personalised, ensuring that each client's needs and goals are met. In addition to my customer service expertise, I specialise in Auckland's apartment market. So whether you are a first-home buyer or an investor considering branching out to the apartment market and needing extra guidance to understand Apartment A to Z, I can help. (Please note: I do not provide investment advice).

  • speaker on the topic of customer service

    Speaker

    Are you looking for a dynamic motivational speaker who can captivate an audience? Someone who, when he steps onto the stage, brings a contagious energy and enthusiasm? I have a unique ability to connect with people and create a sense of rapport, making my message all the more impactful.